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Ten Things I Learned Reading "Heads in Beds" A Tell-All Memoir About Working In Elite Hotels

What I learned reading a "hospitality industry" tell-all.

If you don’t tip the bellman who carries your bags to your room, something nasty could wind up on your toothbrush during your stay.

There is always a better room. 

People who hang out in hotel lobbies all day are called “lobby lizards.”

Reservations made through Internet discount sites usually get the worst rooms. 

If you want an upgrade, hand over a twenty at check-in and say, “Give me something nice.”

Slang names for a hundred dollar bill include: nugget, money shot, redhead, dirty dancer, hundo, hunnert, brick, left, ben and denny.

Hotel guests can make quirky demands, such as refusing to stay in any room where the digits in the room number didn’t add up to nine.   

If your employers try to fire you unjustly, even though you do your job well, the union will protect you.

If your employers try to fire you because you’re a lazy slacker, and do your job abysmally, the union will protect you. 

The morbidly obese are good tippers. 

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